Frequently Asked Questions

FAQs

Send us an email at shop@zetiga.com to cancel your order with your ORDER ID.

To check if your order is eligible for a return, kindly go through the policies and contact us if you have any further queries.

Contact us at 017XX-YYY-ZZZ, drop a message on our social media platforms or email us at shop@zetiga.com within 3 working days. 

If the product falls under warranty period and the warranty is not void, then contact us and claim your warranty. You will need to send us back the product and upon inspection by us as well as the official representative of the brand i.e. authorized distributor, dealer or manufacturer we will be able to give you an update on the warranty claim. 


For more information kindly refer to the Warranty Policy Section & Terms & Conditions. 

For now we are only accepting CODs (Within Chittagong City) and bKash (Outside Chittagong City). We do not have any online or EMI payment system yet. 

We take 2-5 working days to ship your product. Since most of the suppliers are based in Dhaka we need additional few days to source it from Dhaka. Our main goal is to curb this downtime and streamline this entire supply chain process so that we can deliver the goods to you faster and smoother.

Shipping Inside Chittagong City is BDT 60 and outside Chittagong is BDT 120.This might vary depending on the size, weight and dimension of the product.